- Question / Problem
- Can an internal operations team automate document classification?
- Hypothesis
- Fine-tuning an open-source model on regional data will reduce sorting overhead by 40%.
- Experiment
- Ran an isolated 48-hour pilot testing 5,000 legacy records against a sandboxed server.
- Evidence
- Sorting accuracy hit 88%, but local data pipeline infrastructure requires optimization before live deployment.
- Lesson
- A clear understanding of where AI can help, what works and what it would take to implement it.
- Next Step
- Refine localized pipeline caching mechanisms before scaling test databases.
Experiments
The work is the proof.
u.lab is built around real projects. Every experiment starts with a question.
Experiment library
The panels below are teaching examples written by u.lab to show the shape of an experiment. They are not client work.
- Question / Problem
- Is there actual consumer demand for a niche digital trade service?
- Hypothesis
- Targeted landing pages with high-intent deposit options will yield a >5% conversion rate.
- Experiment
- Deployed 3 distinct functional landing pages to segmented audiences over 14 days.
- Evidence
- Conversion tracking stayed below 1.5%; evidence suggests alternative distribution channels or fundamental product adjustment are required before engineering.
- Lesson
- Evidence to decide whether to build, change or stop.
- Next Step
- Initiate structured user interviews to pinpoint workflow drop-offs.
- Question / Problem
- Can a critical document verification process be shortened from weeks to days?
- Hypothesis
- Digital indexing of incoming physical receipts will clear the initial bottleneck.
- Experiment
- Shadowed workflow and introduced a basic digital tracking queue for one provincial intake desk.
- Evidence
- Processing velocity increased by 300% within the testing group; the approach is structurally viable for scale.
- Lesson
- A tested improvement that can be measured and potentially scaled.
- Next Step
- Present structural throughput data to regional technical leadership.
- Question / Problem
- Can off-grid verification hardware function reliably under erratic connectivity environments?
- Hypothesis
- An asynchronous local-first database synchronization protocol can prevent transactional dropouts.
- Experiment
- Maintained 3 field test units in low-signal corridors running continuous simulated requests.
- Evidence
- Local caching prevented all data loss; network syncing must handle larger packet compression.
- Lesson
- Evidence about whether the technology is worth pursuing.
- Next Step
- Finalize data compression configurations for lower bandwidth parameters.
- Question / Problem
- What is the optimal market entry vector for a new supply-chain service?
- Hypothesis
- A lightweight WhatsApp-based coordination tool will see higher adoption than a native mobile application.
- Experiment
- Managed 50 delivery flows manually via an automated chat interface across a 7-day period.
- Evidence
- Users showed 92% retention on the chat layer; building a native app is deemed an unnecessary initial expense.
- Lesson
- Better information before a larger investment is made.
- Next Step
- Codify the automated conversational flow scripts into stable internal systems.
Over time, these experiments become a public record of what we've learned.
Have a problem worth testing?
Tell us what is not working. We will tell you how we would investigate it — and what a first experiment could look like.
problems@ulabworks.co.zw