About
We start with the problem.
u.lab is an innovation and experimentation lab. We help organizations, governments and entrepreneurs understand problems, test ideas and build practical solutions. When the answer isn't obvious, we research the problem, explore the options and test what works.
Why u.lab
We start with the problem.
We don't force every problem into a predetermined solution.
We test before we scale.
Small experiments can prevent expensive mistakes.
We build when building makes sense.
Sometimes research is enough. Sometimes you need a prototype.
We work across disciplines.
Technology, research, business, design and strategy often need to come together.
We care about evidence.
A good idea is only a hypothesis until it meets reality.
Where we work
Based in Harare, Zimbabwe, u.lab works across Africa on the questions that matter here first: how emerging technology, public services and new ventures actually work in African markets — not how they're assumed to.
Harare · Zimbabwe · Africa
Our method, always the same shape
- 01
Problem
- 02
Research
- 03
Experiment
- 04
Evidence
- 05
Decision
On what we publish
We do not list clients, testimonials, awards or project statistics we cannot evidence and have not been given permission to share. Any example on this site that is not real work is labelled "illustrative experiment". If you want to know what we have done, ask us directly on the contact page.
Have a problem worth testing?
Tell us what is not working. We will tell you how we would investigate it — and what a first experiment could look like.
problems@ulabworks.co.zw